Tidio Updates

www.tidio.com

Send new subscribers from Tidio to MailerLite and SendInBlue

by Michał Szydłowski

Exciting news for all our users! We are thrilled to announce the integration of SendInBlue and MailerLite with our platform. You can now easily pass newsletter subscribers to these services directly from our platform. This new feature will

Satisfaction survey adjusted in the widget

by Mateusz Bartela

Tidio introduced new format of satisfaction survey late last year. Currently survey has emoji responses, with 5 options to chose. This month we were able to adjust the last remaining trigger of the previous survey format. Your website

Send new subscribers from Tidio to Omnisend and ActiveCampaign

by Michał Szydłowski

Exciting news for all our users! We are thrilled to announce the integration of ActiveCampaign and Omnisend with our platform. You can now easily pass newsletter subscribers to these services directly from our platform. This new feature

Manage orders: Cancel, Refund, Edit

We are excited to announce a new feature for Shopify stores - Order Management. Operators can now: Cancel orders Refund orders Edit products inside orders: add / remove products Edit shipping address These actions are available

Manage orders: Cancel, Refund, Edit

The Tidio OpenAPI v.1.0 is released

by Michal Niemiec, Product Manager

We are excited to announce the release of the OpenAPI for Tidio! This new feature allows for easy retrieval and sending of data to and from Tidio, including contacts, conversations, and contact properties. With OpenAPI, customers can

The Tidio OpenAPI v.1.0 is released

Prioritize live conversations better with Inbox Views

by Pawel Stawski

Conversations Views can help you prioritize your workload, and reduce the First Response Time of specific conversations even by 15%. Thanks to our intent recognition system (AI), Views can help you learn what the conversation is about

Permissions for analytics

From now on you can set permissions for each operator. Each analytics section can be picked independently. There are two options available currently: Able to view Unable to view

Increase loyalty by giving a discount for a positive review [Judge.me integration]

by Michał Szydłowski, Product Manager

Exciting news for all Shopify App users who have integrated Judge.me! We are thrilled to introduce our latest feature - a chatbot template that rewards customers for positive reviews. Now, when a user posts a 4 or 5-star review, our chatbot

We are starting a product changelog in Tidio! 🎉

Today we're thrilled to introduce our product newspage. The purpose of this newspage is to keep you informed about updates and changes we are continuously pushing to Tidio. This includes new features, improvements, fixes, and scheduled

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