Copyright © Tidiohttps://validator.w3.org/feed/docs/rss2.htmlTidio Updateswww.tidio.comhttps://www.tidio.com/?utm_source=noticeable&utm_campaign=tidio&utm_content=other&utm_id=ZPQzFHHmvhlMkCtptZIp.1MNQrfM2rYgx6UiKV04K&utm_medium=newspageen-USTue, 25 Jul 2023 19:02:53 GMThttps://noticeable.iohttps://storage.noticeable.io/projects/ZPQzFHHmvhlMkCtptZIp/newspages/1MNQrfM2rYgx6UiKV04K/01h55ta3gspfbrhg35n22d3b7m-header-logo.pngTidio Updateshttps://www.tidio.com/?utm_source=noticeable&utm_campaign=tidio&utm_content=other&utm_id=ZPQzFHHmvhlMkCtptZIp.1MNQrfM2rYgx6UiKV04K&utm_medium=newspagehttps://storage.noticeable.io/projects/ZPQzFHHmvhlMkCtptZIp/newspages/1MNQrfM2rYgx6UiKV04K/01h55ta3gspfbrhg35n22d3b7m-header-logo.png#de007aR0Yjk0GyAfhT7hhAyq2qThu, 06 Jul 2023 06:55:00 GMT[email protected] (Michał Szydłowski)Export contacts and chat transcripts to HubSpothttps://tidio.noticeable.news/publications/export-contacts-and-chat-transcripts-to-hubspotExciting news for all our users! We are thrilled to announce the new integration of HubSpot with our platform. You can now easily pass contacts and chat transcripts to this service.

This new feature will work for pre-chat surveys, chatbots, manual changes, making it easy for you to add contacts to your CRM. With detailed information available in our documentation, you can easily set up your integration and start seeing the benefits right away.

You can also map properties between Tidio and HubSpot making all data matched between platforms.

You can also keep chat transcripts inside HubSpot. Whenever you mark them as solved, they are added as notes to your contact.

So whether you're a small business or a large enterprise, this new integration with HubSpot is sure to help you keep customer data synced across platforms. Try it out today and see the results for yourself!

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Exciting news for all our users! We are thrilled to announce the new integration of HubSpot with our platform. You can now easily pass contacts and chat transcripts to this service.

This new feature will work for pre-chat surveys, chatbots, manual changes, making it easy for you to add contacts to your CRM. With detailed information available in our documentation, you can easily set up your integration and start seeing the benefits right away.

You can also map properties between Tidio and HubSpot making all data matched between platforms.

You can also keep chat transcripts inside HubSpot. Whenever you mark them as solved, they are added as notes to your contact.

So whether you're a small business or a large enterprise, this new integration with HubSpot is sure to help you keep customer data synced across platforms. Try it out today and see the results for yourself!

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New featureImprovement
w0tRwg4ZUFz7PQBD8R4xThu, 04 May 2023 07:14:00 GMT[email protected] (Michał Szydłowski)Send event from Tidio Widget to GA4https://tidio.noticeable.news/publications/send-event-from-tidio-widget-to-ga4We have enabled a new integration with GA4 (Google Analytics) that allow to send events from Tidio Chat Widget to your GA4 property. With this new integration you can:

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We have enabled a new integration with GA4 (Google Analytics) that allow to send events from Tidio Chat Widget to your GA4 property. With this new integration you can:

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New featureImprovement
vVfwZmBOG2eNVzmFMPDUThu, 20 Apr 2023 06:44:00 GMT[email protected] (Jacek Winiarski)Catch visitors' attention with new chatbots nodeshttps://tidio.noticeable.news/publications/catch-visitors-attention-with-new-chatbots-nodesIntroducing new ways to trigger a chatbot for more engaging scenarios! Our team has been hard at work on bulk improvements to our nodes, and we're thrilled to share the latest updates with you.

  • First up, we've made significant improvements to our trigger node "On certain days." Now, it's even more flexible and aligned with clients' particular operating models, as we've added the possibility to trigger a bot at specific hours during chosen days. That's why we've renamed it to "On certain days and times."

  • Next, we're excited to announce the new Shopify trigger node "Add to Cart." With this update, it's now possible to directly trigger a bot when visitors add something to their cart on Shopify.


  • In addition to these exciting new trigger options, we've also added a new node for mobile device conditions. This enables customers to trigger different paths for mobile users and create dedicated flows and experiences for their mobile visitors.


  • Lastly, we've introduced a new scroll percentage trigger node. Now users are able to trigger a bot when a certain percentage value in scroll on a page is achieved. This is a fantastic new feature that adds another layer of engagement to your chatbot.

We hope you will find these new features and improvements useful and enjoy the enhanced engagement opportunities they provide. As always, our team remains dedicated to providing the best possible service and support, and we'll continue to work hard to develop new features that help our clients achieve their goals.


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Introducing new ways to trigger a chatbot for more engaging scenarios! Our team has been hard at work on bulk improvements to our nodes, and we're thrilled to share the latest updates with you.

  • First up, we've made significant improvements to our trigger node "On certain days." Now, it's even more flexible and aligned with clients' particular operating models, as we've added the possibility to trigger a bot at specific hours during chosen days. That's why we've renamed it to "On certain days and times."

  • Next, we're excited to announce the new Shopify trigger node "Add to Cart." With this update, it's now possible to directly trigger a bot when visitors add something to their cart on Shopify.


  • In addition to these exciting new trigger options, we've also added a new node for mobile device conditions. This enables customers to trigger different paths for mobile users and create dedicated flows and experiences for their mobile visitors.


  • Lastly, we've introduced a new scroll percentage trigger node. Now users are able to trigger a bot when a certain percentage value in scroll on a page is achieved. This is a fantastic new feature that adds another layer of engagement to your chatbot.

We hope you will find these new features and improvements useful and enjoy the enhanced engagement opportunities they provide. As always, our team remains dedicated to providing the best possible service and support, and we'll continue to work hard to develop new features that help our clients achieve their goals.


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New featureImprovementShopify
MsHVaaUwbszJM2B3N5toWed, 15 Mar 2023 08:09:00 GMT[email protected] (Mateusz Bartela)Satisfaction survey adjusted in the widgethttps://tidio.noticeable.news/publications/satisfaction-survey-adjusted-in-the-widgetTidio introduced new format of satisfaction survey late last year. Currently survey has emoji responses, with 5 options to chose.
This month we were able to adjust the last remaining trigger of the previous survey format.
Your website Visitors can rate conversations by themselves, triggering the survey from 3-dots mentu in the widget.

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Tidio introduced new format of satisfaction survey late last year. Currently survey has emoji responses, with 5 options to chose.
This month we were able to adjust the last remaining trigger of the previous survey format.
Your website Visitors can rate conversations by themselves, triggering the survey from 3-dots mentu in the widget.

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Improvement
qx7UGVXEpn6rmUwXjmndWed, 01 Feb 2023 14:09:00 GMT[email protected] (Tidio)Permissions for analyticshttps://tidio.noticeable.news/publications/permissions-for-analyticsFrom now on you can set permissions for each operator.
Each analytics section can be picked independently.

There are two options available currently:

  • Able to view

  • Unable to view


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From now on you can set permissions for each operator.
Each analytics section can be picked independently.

There are two options available currently:

  • Able to view

  • Unable to view


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Improvement