timestamp1679579460000Send new subscribers from Tidio to MailerLite and SendInBlueby Michał SzydłowskiExciting news for all our users! We are thrilled to announce the integration of SendInBlue and MailerLite with our platform. You can now easily pass newsletter subscribers to these services directly from our platform. This new feature will
timestamp1678867740000Satisfaction survey adjusted in the widgetby Mateusz BartelaTidio introduced new format of satisfaction survey late last year. Currently survey has emoji responses, with 5 options to chose. This month we were able to adjust the last remaining trigger of the previous survey format. Your website
timestamp1678369620000Send new subscribers from Tidio to Omnisend and ActiveCampaignby Michał SzydłowskiExciting news for all our users! We are thrilled to announce the integration of ActiveCampaign and Omnisend with our platform. You can now easily pass newsletter subscribers to these services directly from our platform. This new feature
timestamp1677593100000Manage orders: Cancel, Refund, Editby TidioNew featureShopifyWe are excited to announce a new feature for Shopify stores - Order Management. Operators can now: Cancel orders Refund orders Edit products inside orders: add / remove products Edit shipping address These actions are available
timestamp1677337980000The Tidio OpenAPI v.1.0 is releasedby Michal Niemiec, Product ManagerNew featureWe are excited to announce the release of the OpenAPI for Tidio! This new feature allows for easy retrieval and sending of data to and from Tidio, including contacts, conversations, and contact properties. With OpenAPI, customers can
timestamp1677071400000Prioritize live conversations better with Inbox Viewsby Pawel StawskiConversations Views can help you prioritize your workload, and reduce the First Response Time of specific conversations even by 15%. Thanks to our intent recognition system (AI), Views can help you learn what the conversation is about
timestamp1675260540000Permissions for analyticsby TidioFrom now on you can set permissions for each operator. Each analytics section can be picked independently. There are two options available currently: Able to view Unable to view
timestamp1673271120000Increase loyalty by giving a discount for a positive review [Judge.me integration]by Michał Szydłowski, Product ManagerExciting news for all Shopify App users who have integrated Judge.me! We are thrilled to introduce our latest feature - a chatbot template that rewards customers for positive reviews. Now, when a user posts a 4 or 5-star review, our chatbot
