1688626500000Export contacts and chat transcripts to HubSpotby Michał Szydłowski, Product ManagerExciting news for all our users! We are thrilled to announce the new integration of HubSpot with our platform. You can now easily pass contacts and chat transcripts to this service. This new feature will work for pre-chat surveys,
1683184440000Send event from Tidio Widget to GA4by Michał Szydłowski, Product ManagerWe have enabled a new integration with GA4 (Google Analytics) that allow to send events from Tidio Chat Widget to your GA4 property. With this new integration you can: track conversions from Tidio with ease analyze interactions with Tidio
1681973040000Catch visitors' attention with new chatbots nodesby Jacek Winiarski, Senior Product ManagerIntroducing new ways to trigger a chatbot for more engaging scenarios! Our team has been hard at work on bulk improvements to our nodes, and we're thrilled to share the latest updates with you. First up, we've made significant improvements
1680592682494Hint to view and manage ordersby Mateusz BartelaNew featureShopifyWe’re happy to announce a new helpful feature for Shopify stores! When a client comes to your business with any question or request about past orders, Tidio will display a hint message, which will help you save your time to view and
1678867740000Satisfaction survey adjusted in the widgetby Mateusz BartelaTidio introduced new format of satisfaction survey late last year. Currently survey has emoji responses, with 5 options to chose. This month we were able to adjust the last remaining trigger of the previous survey format. Your website
1677593100000Manage orders: Cancel, Refund, Editby TidioNew featureShopifyWe are excited to announce a new feature for Shopify stores - Order Management. Operators can now: Cancel orders Refund orders Edit products inside orders: add / remove products Edit shipping address These actions are available
1675260540000Permissions for analyticsby TidioFrom now on you can set permissions for each operator. Each analytics section can be picked independently. There are two options available currently: Able to view Unable to view
1673271120000Increase loyalty by giving a discount for a positive review [Judge.me integration]by Michał Szydłowski, Product ManagerExciting news for all Shopify App users who have integrated Judge.me! We are thrilled to introduce our latest feature - a chatbot template that rewards customers for positive reviews. Now, when a user posts a 4 or 5-star review, our chatbot
