Tidio Updates

www.tidio.com

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Hint to view and manage orders

by Mateusz Bartela

We’re happy to announce a new helpful feature for Shopify stores! When a client comes to your business with any question or request about past orders, Tidio will display a hint message, which will help you save your time to view and

Hint to view and manage orders

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Satisfaction survey adjusted in the widget

by Mateusz Bartela

Tidio introduced new format of satisfaction survey late last year. Currently survey has emoji responses, with 5 options to chose. This month we were able to adjust the last remaining trigger of the previous survey format. Your website

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Manage orders: Cancel, Refund, Edit

We are excited to announce a new feature for Shopify stores - Order Management. Operators can now: Cancel orders Refund orders Edit products inside orders: add / remove products Edit shipping address These actions are available

Manage orders: Cancel, Refund, Edit

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Permissions for analytics

From now on you can set permissions for each operator. Each analytics section can be picked independently. There are two options available currently: Able to view Unable to view

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Increase loyalty by giving a discount for a positive review [Judge.me integration]

by Michał Szydłowski, Product Manager

Exciting news for all Shopify App users who have integrated Judge.me! We are thrilled to introduce our latest feature - a chatbot template that rewards customers for positive reviews. Now, when a user posts a 4 or 5-star review, our chatbot

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