Tidio Updates

www.tidio.com

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Export contacts and chat transcripts to HubSpot

by Michał Szydłowski, Product Manager

Exciting news for all our users! We are thrilled to announce the new integration of HubSpot with our platform. You can now easily pass contacts and chat transcripts to this service. This new feature will work for pre-chat surveys,

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Send event from Tidio Widget to GA4

by Michał Szydłowski, Product Manager

We have enabled a new integration with GA4 (Google Analytics) that allow to send events from Tidio Chat Widget to your GA4 property. With this new integration you can: track conversions from Tidio with ease analyze interactions with Tidio

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Catch visitors' attention with new chatbots nodes

by Jacek Winiarski, Senior Product Manager

Introducing new ways to trigger a chatbot for more engaging scenarios! Our team has been hard at work on bulk improvements to our nodes, and we're thrilled to share the latest updates with you. First up, we've made significant improvements

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Satisfaction survey adjusted in the widget

by Mateusz Bartela

Tidio introduced new format of satisfaction survey late last year. Currently survey has emoji responses, with 5 options to chose. This month we were able to adjust the last remaining trigger of the previous survey format. Your website

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Permissions for analytics

From now on you can set permissions for each operator. Each analytics section can be picked independently. There are two options available currently: Able to view Unable to view