Tidio Updates

www.tidio.com

Send new subscribers from Tidio to Omnisend and ActiveCampaign

by Michał Szydłowski

Exciting news for all our users! We are thrilled to announce the integration of ActiveCampaign and Omnisend with our platform. You can now easily pass newsletter subscribers to these services directly from our platform. This new feature

Manage orders: Cancel, Refund, Edit

We are excited to announce a new feature for Shopify stores - Order Management. Operators can now: Cancel orders Refund orders Edit products inside orders: add / remove products Edit shipping address These actions are available

Manage orders: Cancel, Refund, Edit

The Tidio OpenAPI v.1.0 is released

by Michal Niemiec, Product Manager

We are excited to announce the release of the OpenAPI for Tidio! This new feature allows for easy retrieval and sending of data to and from Tidio, including contacts, conversations, and contact properties. With OpenAPI, customers can

The Tidio OpenAPI v.1.0 is released

Prioritize live conversations better with Inbox Views

by Pawel Stawski

Conversations Views can help you prioritize your workload, and reduce the First Response Time of specific conversations even by 15%. Thanks to our intent recognition system (AI), Views can help you learn what the conversation is about

Increase loyalty by giving a discount for a positive review [Judge.me integration]

by Michał Szydłowski, Product Manager

Exciting news for all Shopify App users who have integrated Judge.me! We are thrilled to introduce our latest feature - a chatbot template that rewards customers for positive reviews. Now, when a user posts a 4 or 5-star review, our chatbot

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