We're thrilled to announce the latest enhancement to Lyro - the Unanswered Questions tab! This new feature empowers you to effortlessly browse through unanswered questions and quickly fill in the gaps in the Lyro knowledge base.

Just like any customer service representative, Lyro may not have all the answers specific to your company right away. This often results in a portion of questions being left unanswered. By paying attention to these questions, you can review Lyro's performance and train it to become an effective long-term partner for your business.

How to use it?

  1. Go to the Suggestions tab in Lyro

  2. Review questions periodically to spot information Lyro is missing

  3. Fill out the questions to make sure it knows what to tell your customers in the future