We have enabled a new integration with GA4 (Google Analytics) that allow to send events from Tidio Chat Widget to your GA4 property. With this new integration you can:

• track conversions from Tidio with ease

• analyze interactions with Tidio Widget

• analyze user behavior

• send custom events from chatbots

  Learn more about GA4 integration from our Knowledge Base:

• How to integrate Tidio with GA4? - https://help.tidio.com/hc/en-us/articles/5422047432732-Integration-with-Google-Analytics-GA4-

• Creating custom conversions in GA4 - https://help.tidio.com/hc/en-us/articles/8854161611548-How-to-create-custom-conversions-in-GA4-from-Tidio-widget-events

• Switching from old Google Analytics integration to new GA4 - https://help.tidio.com/hc/en-us/articles/8912955393052-Switching-from-old-Google-Analytics-to-a-new-GA4-integration-A-Step-by-Step-Guide