Tidio’s newest conversational AI chatbot - Lyro - is here!

We’re excited to share this news with you as we aim to reshape the Customer Service industry by democratizing AI. For the longest time, top AI solutions have been developed exclusively for enterprise-level companies, but we’re changing that with this release.

Lyro is the first conversational AI chatbot designed to help small and medium-sized businesses grow without compromising customer service. By automatically solving up to 70% of customer problems, the AI will enable you to scale your business while saving on hiring costs.

Lyro talks to your customers and offers personalized assistance, just like a human agent. The AI learns from your FAQs in seconds and formulates complex answers to solve your customers’ problems. Lyro stays within the boundaries of your knowledge base, so you can rest easy knowing that its answers are accurate. You can also modify the information available or add new information at all times.

With Lyro, you’re always in control – you can see when your customers talk to Lyro in r, real-time so you can ensure nothing slips through the cracks and correct the information if needed. You can also use the playground environment to see how Lyro will respond to customer questions and adapt your FAQs accordingly.

Lyro is easy to implement and doesn’t require training. You can activate the AI in under 3 minutes, and it supports your customers 24/7.

We're confident that Lyro can be the key to unlocking your company's next level of success. But don’t take our word for it. Activate Lyro in your Tidio panel, get 50 free AI-assisted conversations, and witness its impact firsthand.