1689576309715Keep your chatbots' progress easily with auto-save & drafts featuresby Jacek Winiarski, Senior Product ManagerWe’re happy to announce that we have made several enhancements to our chatbots system: Auto-Saving Feature in chatbots creator: We have introduced an auto-saving feature to prevent you from losing progress. It automatically saves your
1689257237904Solve up to 70% of customer problems with Lyro AIby Piotr Cygan, Senior Product ManagerTidio’s newest conversational AI chatbot - Lyro - is here! We’re excited to share this news with you as we aim to reshape the Customer Service industry by democratizing AI. For the longest time, top AI solutions have been developed
1688626500000Export contacts and chat transcripts to HubSpotby Michał Szydłowski, Product ManagerExciting news for all our users! We are thrilled to announce the new integration of HubSpot with our platform. You can now easily pass contacts and chat transcripts to this service. This new feature will work for pre-chat surveys,
1688454660000Transcript sent to Visitors who left the chat earlyby Mateusz Bartela, Senior Product ManagerWe're delighted to introduce yet another enhancement to our services, designed to improve your conversations and user interactions. Addressing one of the common challenges our customers frequently report – visitors exiting websites without
1687775337008Know whether your message was readby Mateusz Bartela, Senior Product ManagerNew featureExciting news! Tidio Inbox now lets you see if visitors read operator's messages. It's a one-way feature: visitors won't see if operators read theirs. The read receipt only informs you only about the last read message. Currently, it's
1686729240000Push Tidio Widget Events to Google Tag Managerby Michał Szydłowski, Product ManagerNew integration is here! You can now push events from Tidio Widget to Google Tag Manager. Once you enable Google Tag Manager integration, all events from Tidio widget are automatically pushed to the dataLayer. Whenever a visitor interacts
1686050429574Collect valuable data with the Send a Form nodeby Jacek Winiarski, Senior Product ManagerWe unveil our latest chatbot feature, Send a Form node, offering a solution for seamless data collection of your customer. This feature automates the process of gathering various data types through a customizable form embedded in the
1684308840000Export contacts and chat transcripts to Zoho CRMby Michał Szydłowski, Product ManagerExciting news for all our users! We are thrilled to announce the integration of Zoho CRM with our platform. You can now easily pass contacts and chat transcripts to this service. This new feature will work for pre-chat surveys, chatbots,
1683184440000Send event from Tidio Widget to GA4by Michał Szydłowski, Product ManagerWe have enabled a new integration with GA4 (Google Analytics) that allow to send events from Tidio Chat Widget to your GA4 property. With this new integration you can: track conversions from Tidio with ease analyze interactions with Tidio
